KEY INITIATIVES

Our first community is our employees

As an employer, homebuilder, and rental housing provider, we understand the deep responsibility we have to the people whose lives we touch. We begin every major decision by prioritizing the needs of our employees and thinking about how we can continue to build a more inclusive, rewarding, and healthy place to work.


2023 Accomplishment Highlights

Leading Employer 

Named one of Canada’s Best Managed Companies in 2024 

Mentorship 

70 mentors and 55 mentees joined in the first month

Culture 

Employees received 12.6k Bravo! recognition nominations

65th

Percentile rank across all employers for employee engagement

Nurturing the growth and potential of every employee

People learn and grow in places where they feel psychologically safe and supported. Where they are engaged, productive, and healthy. That’s why we focus so much on mental well-being, inclusivity, and career development. 

In 2023, to continue to help each and every employee develop, we launched our mentorship program Mentorship @ Minto. We also launched new DEI learning components so it’s woven into our career offerings.

Key Metrics

4.6k

Completions in MyConnect Learning portal

Mentorship 

70 mentors and 55 mentees joined in the first month

590

Employees completed DEI – Journey of Belonging course offering

"To be accountable for your growth and development, one should always be pushing to learn new insights. I believe there is always an opportunity to find ways to better oneself, but it does take commitment, investment of time and energy, as well as good self-awareness. At Minto, we hope to provide a mix of ways people can learn and flexibility in our offerings because each individual is unique and so is their learning style and capability. "


Yin Trinh,
Director,
Learning & Organizational Development

A culture of recognition

Employee recognition increases productivity, employee engagement, employee satisfaction and enjoyment of work while improving our culture. Since launching our BRAVO! employee recognition program in 2016, over 86 percent of employees have received recognition awards for going above and beyond in how they contribute to our success—both day-to-day and during difficult times. 

Key Metrics

12.6k

BRAVO! nominations in total

1.4k

Employees received BRAVO! recognition

1k

Unique nominators

9

Nominations per recipient

Reaching new heights on employee engagement

We want to hear directly from employees because we want them to know we value them and their ideas. It reinforces the very true idea that we’re all in this together. 

That’s why we conduct Gallup’s ongoing employee engagement survey Gallup Q12 every 12-24 months. We’ve improved our scores on these significantly since 2015, which shows they work—employees share, see changes, and feel more committed to sharing. 

Key Metrics

84%

Employees gave feedback 

4.29 out of 5

Our mean employee feedback score 

0.45

Increase in score since 2015

65th

Percentile rank across all employers

A safe and healthy place to work

We’re committed to creating a healthy and safe place to work.  Health and safety is a top priority and a key metric in our annual incentive plan. We have systems in place to comply with Canadian and U.S. legislation.  We set occupational health and safety objectives and implement strategies to continually improve our management program through controls, policies, in-depth training and performance indicators.   

Over the past five years, our injury frequency rate lowered from 1.9 in 2019 to 1.12 in 2023. Despite this, the injury severity rose from 17.7 in 2019 to 33.09 in 2023, reflecting more injuries with time lost.
Meet J.P., who runs health and safety

Best in class benefits ensure employees stay well

Minto offers a comprehensive benefits package and extensive wellness program that encourages everything from physical and mental health to management skills and parenting advice.

We regularly seek feedback from our employees to update these benefits. This year, we expanded our Pregnancy/Parental Leave Top-Up Program for Canadian employees to help them further bridge the financial gap between government-funded parental benefits. We believe everyone should feel comfortable taking time off work when a new child comes into their care—and this helps ensure it.

Retaining employees and their expertise

We enhance the employee experience and minimize undesirable attrition through our performance management process. Every employee is encouraged to request and receive feedback at least once per quarter, which helps everyone understand each other, strengthen our culture, and reach our goals. 

In 2023, our voluntary attrition rate dropped to 12.9% from 14.4% in 2022 and 18.4% in 2021. We’re hard at work getting it back down to our target of 10%, which we achieved in 2020 (9.8%).




"Our parental leave update came about as a direct result of comments employees made in our annual survey. It’s been a powerful way to strengthen our employee experience."


Jo-Ann Taylor,
Chief Human Resources Officer

READ

The Latest Case Studies

Case Study LIFE @ MINTO: EMPOWERING EMPLOYEES THROUGH LEARNING AND DEVELOPMENT

Empowering Employees Through Learning and Development

Growth and development are one of the pillars of what makes Minto a human-centric organization, where we create better places to learn, grow and evolve our workforce.

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Case Study NEW BENEFITS LIKE TELEMEDICINE AND MENTAL HEALTH SUPPORT

New Benefits Like Telemedicine and Mental Health Support

At Minto, prioritizing workplace health and wellbeing, and ensuring our employees are safe, healthy, satisfied, and engaged is more important than ever. Here are some of the ways by which we are making mental health and well-being a top priority.

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Case Study J.P ST-AMAND ON HOW WE’RE BUILDING A HEALTHIER MORE RESILIENT WORKPLACE

Building a Healthier More Resilient Workplace

J.P. is responsible for overseeing the Canadian health and safety and security functions and business continuity planning across Minto operations, promoting a healthy and safe culture in the workplace as well as supporting Minto’s critical services during an operational interruption or disruption.

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Case Study MORE CULTURE: INVESTING IN OUR PEOPLE AND CELEBRATING THEIR CONTRIBUTIONS

Investing In Our People And Celebrating Their Contributions

At Minto, our belief in the importance of recognition and appreciation forms the foundation of our organizational ethos. We appreciate the contributions of each employee and the diverse perspectives they bring to the table.

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Case Study GIVING VOICE TO OUR EMPLOYEES

Giving Voice to Our Employees

At Minto, we understand the responsibility we have when it comes to our first community: our employees. Our employees are our priority as they enable us to carry out our mission. That's why we're laser focused on providing them with the best possible experience and an environment in which they can thrive.

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Case Study PRIORITIZING AND INVESTING IN EMPLOYEE MENTAL HEALTH AND WELL-BEING

Investing In Employee Mental Health and Well-Being

Over the last year, we made strides in prioritizing workplace health and well-being by increasing psychological services benefits, providing a one-stop-shop for well-being, offering wellness-related training, fostering social connections, and more.

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Case Study GOING ABOVE AND BEYOND FOR MINTO EMPLOYEES

Going Above and Beyond For Minto Employees

Lisa King, Minto's Benefits and Wellness Specialist, shines as a beacon of light, providing exceptional support and resources for employees' mental wellness, earning her recognition and praise for her compassionate and impactful work.

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Case Study CREATING SAFER PLACES TO WORK—THE NALOXONE PROGRAM

Creating Safer Places to Work—The Naloxone Program

To help combat the opioid epidemic, a new regulation under the Ontario’s Occupational Health and Safety Act came into effect on June 1, 2023 mandating certain employers to have naloxone kits on hand in the workplace.

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Case Study MORE PROGRESSION: EMPOWERING EMPLOYEES TO REACH THEIR FULL POTENTIAL, A Q+A WITH YIN TRINH

Empowering Employees to Reach Their Full Potential

At Minto, we understand our people are our best asset. That’s why we place a strong emphasis on supporting employee career development with ample opportunities to learn, grow, and advance.

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Watch

The Latest Videos

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To provide our employees with the best possible employee experience we invest in creating an inclusive culture, investing in employee well-being and mental health, creating a culture of recognition and so much more.

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At Minto we encourage employees to reach their full potential. That’s why we focus so much on mental well-being, inclusivity, and career development in all our learning and development opportunities.

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Explore the "Community - Employees" playlist to see how we're building a great workplace including our investment in employee learning and development, our efforts to create a rewarding culture, our contributions to employee well-being, and how we ensure everyone feels they belong.

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The Latest LinkedIn Posts

Minto is committed to fostering a culture of well-being within our organization, and over the past year few years, we have made strides in prioritizing workplace health by introducing several initiatives. Learn more about them in this week's blog post linked below.

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Our homebuilding team in the US at Coconut Creek in Florida celebrated a big employee milestone last week - Tonia Abrahamsson's 25 years with the company. She also received an exciting promotion to Senior Vice President of Sales. No better reason to hop a bus to Westlake for a surprise celebration.

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Over 400 Ottawa team members gathered for an afternoon of celebration at our Team Appreciation event. This event, which is held every year to kick off summer, is all about showing our appreciation and finding time together to celebrate all that we’ve accomplished.

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At our Ottawa corporate office, we recently gathered to celebrate Cinco De Mayo - one of the many ways we invest in bringing our team together. From delicious snacks to refreshing beverages, and even some lively piñata fun, our team enjoyed a memorable afternoon.

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Last week our homebuilding team at our Coconut Creek office in the US celebrated Norma Mohamed, AP Clerk, Finance, for her 25 years of service! Colleagues gathered to commemorate this milestone with a lunch and a few words from President, Mike Belmont and Southeast Division President, Steve Svopa. Congratulations, Norma!

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Our homebuilding team in Calgary recently celebrated the warmer season with a gathering on their stunning rooftop patio. Taking time to connect and show our appreciation for our team is an important aspect of our culture.

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At the Canadian Federation of Apartment Associations (CFAA) conference that took place in Toronto last week, Karen Jones, Linda Nuzzo and Nicole Alvarez participated in the three-day event to hear from experts about innovation in the industry and how AI can play a role in the rental space.

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